Cancel (or Continue) an online Application (started on SJPermits.org only)

These steps may be used to Cancel a simple self-service permit started online at SJPermits.org but has been left incomplete or the fees not yet paid.

Please log back into your account and you may cancel or continue to submit the application using the same steps.

Steps on SJPermits.org: 

1. Navigate to: Online Permits Login
2. Log in using your credentials 
3. Locate the permit you wish to cancel or continue in your permit history list and click “Details” 
4. Click “Continue to Submit Application”
5. Step through the Application Process until you arrive at the "Terms and Conditions" screen.  
6. You will be given the option to "Cancel" at the bottom of the screen, or you may Agree and continue the application process if you still wish to issue the permit.

If you have questions or need assistance, please email us at OnlinePermits@sanjoseca.gov.